Privacy Policy

The privacy policy of SOS Watch ("we", "our", "us") governs the manner in which the business will use, maintain or disclose information which we attain from you via our website www.soswatch.com.au (SOS Watch). SOS Watch is owned and operated by the “Mackamalil Health Pty Ltd”. This policy is applicable to our website and all products and services provided or offered by “SOS Watch”.

It’s important to SOS Watch to help our user or customers ("you", "your", "yours") retain their privacy when they take advantage of all the Internet has to offer. Your privacy is important to you and to us. So we’ll protect the information you share with us. To protect your privacy, SOS Watch follows different principles in accordance with worldwide practices for customer privacy and data protection.

This policy covers our processes in terms of which type of information we collect from you, how we handle this information, reasons behind what the information is used for, your control and power in updating this information, related security issues, external link policy, anti-spam policy, how changes are made to this privacy policy and major privacy relevant issues.

Please read this Privacy Policy (the "Policy") carefully before using our website If you do not agree to this Privacy Policy, please do not use SOS Watch. By accessing, browsing and using the Site, you acknowledge that you have read and understood this Policy.


THE TYPE OF INFORMATION WE COLLECT FROM YOU
The information we will collect from you will be dependent upon your use of SOS Watch’s website (www.soswatch.com.au). We will collect information from you when you visit or purchase a product or otherwise interact with our transaction processes. We will collect information such as name, address, email address, billing address, payment method information and any other necessary information through a variety of ways including, but not limited to, when you use (i.e. purchase, order or register) via our website or visit our website anonymously. We may ask you to provide your name, mailing address, e-mail address or phone number when filling out a form in connection with other services we make available on our website (e.g. weekly newsletter or blog). We may collect personal identification information if you voluntarily submit such information to us.

We may use the user IP (Internet Protocol) address that helps us learn more about your browser and operating system in order to improve your experience and customer support. With your permission, we may send you emails about SOS Watch’s new products and other important updates. “SOS Watch” also ensures confidentiality of the information ‘SOS Watch’ collects.

This policy also permits you to refuse to supply your information under special circumstances. If we have any reason to believe that, behind this refusal to supply your specific information including personal identification information, you have reasonable grounds which convince our terms of services and all the mentioned policies in the website. Please note however, your refusal to provide necessary information may prevent you from engaging in certain website related activities.  


WHAT WE DO WITH THE INFORMATION YOU SHARE‍
When you join us, you provide us with your contact information and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. SOS Watch will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SOS Watch or the site; (b) protect and defend the rights or property of SOS Watch and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of SOS Watch, its Websites, or the public.  


COOKIES POLICY
Our site use "cookies" to enhance User experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.. Cookies can compile information about your browsing habits and can also enhance your browsing experience. We use a standard cookie warning pop up box on our website. We use cookies including but not limited to understand your browsing habits on the Sites; to improve your user experience on this website; to remember your preferences; to help us understand your preferences based on previous or current site activity; to help us compile aggregate data about site traffic and site interaction; to enable this website to function properly  

Personal data (if any) that we collect from you through cookies may be passed to our third party service providers, for one or more of the Purposes, for managing and/or administering our website, or for the purpose of data hosting/storage/backup.  

You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that, by not accepting cookies, you might not be able to use all functionality of this site or its services. If you turn cookies off, some features that make your site experience more efficient may not function properly. It won't affect the user's experience that makes your site experience more efficient and may not function properly.  


NOTICE
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes: To make the site easier for you to use by not having to enter information more than once. To help you quickly find software, services or information. To help us create content most relevant to you. To alert you to product upgrades, special offers, updated information and other new services from SOS Watch.  


CONSENT
If you choose not to register or provide personal information, you can still use www.soswatch.com.au . But you will not be able to access areas that require registration. If you decide to register, you will be able to select the information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding SOS Watch products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from SOS Watch. SOS Watch occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.  


ACCESS‍
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can: View and edit personal information you have already given us. Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail. Sign up for electronic newsletters about our services and products. Register. Once you register, you won’t need to do it again. Wherever you go on www.soswatch.com.au, your information stays with you.


SECURITY
SOS Watch has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available. In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server.  

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. SOS Watch strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Australia or any other country where SOS Watch, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.  


CHILDREN PRIVACY POLICY‍
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. The SOS Watch site does not publish content that is targeted to children. However, if you are concerned about your children providing SOS Watch any personal information without your consent, SOS Watch offers a Kids account. It allows parents to give parental consent for the collection, use and sharing of children’s (ages 12 and under) personal information online.  


MARKETING OPT-OUTS
You may opt out of receiving emails and other messages from SOS Watch by following the instructions in those messages.  
ANTI-SPAM POLICY
We also hate spam or junk e-mail (unsolicited commercial e-mail) like you does. SOS Watch endorses and complies with the requirement of the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act of 2003) and other applicable unsolicited commercial e-mail laws. If you subscribe or are connected with SOS Watch, it will always be an option to unsubscribe immediately.  


EXTERNAL LINKS POLICY
Our website may contain hypertext links to other websites which are created and managed by others (individuals or organizations). For your convenience we provide these hypertext links, but we do not guarantee the accuracy, relevance, timeliness, completeness of any information and any privacy policy or other policy published by these hypertext link’s websites.


CHANGE TO THIS PRIVACY
We may change this Privacy Policy at any time. We have sole discretion to update, amend, include, exclude, modify, explain and enact any part or all the policy and procedure in this Privacy Policy at any time without any prior notice. Any such changes, update, or modification will be effective immediately upon posting on the Site. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its policies.


ENFORCEMENT
If for some reason, you believe SOS Watch has not adhered to these principles, please notify us by email at info@soswatch.com.au, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.


ACCEPTANCE OF THESE POLICIES
By using our website, it's deemed to be your acceptance of this Policy and other terms and condition in this site. If you do not agree or acceptance of this Private Policy is not possible to you, please do not use this website.  

HOW YOU CAN CONTACT US
Feel free if you have any question regarding this Privacy policy to contact us using the address mentioning below:
Address:  PO Box 100, Moorooka QLD 4105
Enquiries: info@soswatch.com.au
Phone : 1300 767 225  

FYI: Please note the contents of this page can change without prior notice.
This Privacy Policy was last updated on September 2024